Security · Identity · IT Operations

Nate Roper

Security-focused IT professional with hands-on enterprise experience in identity management, endpoint protection, phishing defense, and access control. Fluent in Microsoft 365, Entra ID, CrowdStrike, KnowBe4, and Cloudflare WARP.

Work

Featured Projects

GitHub ↗

Bootleggers Pittsburgh

↗

Built a full website for a local Pittsburgh business, handling design, development, and deployment.

Web DevelopmentDesignFreelance

Cybersecurity Escape Room

Led a 7-person team to build an interactive breach-simulation challenge. Taught 50+ students common security practices; earned 4.8/5 satisfaction.

Team LeadSecurity EducationInteractive

Portfolio Site

↗

This site — a Next.js + Tailwind portfolio with dark mode, scroll-driven nav, and Framer Motion animations.

Next.jsTailwind CSSFramer Motion

Career

Professional Experience

IT Helpdesk Technician

Henderson Brothers, Pittsburgh, PA

Mar 2025 — Present

  • Administer identity, access, and device security for ~195 users using Microsoft 365 and Entra ID, enforcing least-privilege access and MFA policies.
  • Design and manage phishing simulations and security awareness training using KnowBe4, improving user security posture and reducing credential-based risk.
  • Support endpoint detection and response (EDR) tooling using CrowdStrike, assisting with investigation and remediation of endpoint alerts.
  • Maintain secure remote access via Cloudflare WARP, troubleshooting connectivity and enforcing secure access practices.
  • Resolve Tier 1–2 security-related incidents involving authentication failures, compromised accounts, and device security.

IT Helpdesk Technician

University of Pittsburgh, Pittsburgh, PA

Jan 2022 — Mar 2023

  • Troubleshot authentication, network, and system access issues across Windows and macOS environments.
  • Resolved account lockouts and access failures, reinforcing secure login practices.
  • Educated users on security-aware behavior and IT best practices, reducing repeat incidents.

Background

Education

B.S. Information Science

University of Pittsburgh · School of Computing and Information

December 2024

Relevant Coursework

Information SecurityDatabasesSystems AnalysisHCINetworking Lab

Toolkit

Technical Skills

Security & Identity

Microsoft 365 AdminEntra ID (Azure AD)MFA / Least PrivilegeCrowdStrike (EDR)KnowBe4Cloudflare WARPEndpoint SecurityAccess Control

Automation & Scripting

PowerShellPythonBashPower Automate

Platforms

Windows 10/11LinuxmacOSDockerVMware Horizon

Get in touch

Let's Connect

nate@nateroper.comLinkedInGitHub